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Account Data Management & Deletion Policy
Effective Date: May 21, 2026
We respect your right to control your personal data. You can request deletion of your One Investment account and all associated data using either of the methods below.
Send an email to onerideinc@gmail.com with:
We will process your request within 7 business days.
| Data Type | Action |
|---|---|
| Profile information (name, email, phone) | Permanently deleted |
| Wallet balance and transaction history | Deleted after settlement |
| Investment booking records | Retained for 90 days for legal/financial compliance |
| KYC documents | Retained as required by financial regulations |
Some financial and investment records may be retained for up to 90 days after your deletion request for legal, regulatory, and financial compliance purposes. After this period, all data is permanently deleted.